Privacy Policy

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Last updated: [June 1th, 2026]

Macchikoo Open Hardware (“us”, “we”, or “our”) operates https://www.macchikoo.com (the “Site”). This page sets out our privacy rules covering the collection, use and disclosure of personal data whenever you browse our Site.

 

In short, by accessing and using our website, you fully consent to data collection and usage governed by this privacy policy.

1. Information We Collect

Multiple categories of user data are collected throughout site visits, and all gathered content helps us maintain and upgrade our overall customer service.

1.1 Manually Submitted Personal Information

Should you register an account, submit an order or send us inquiry messages, we may collect your identifiable personal details as listed below:

 

• Full name

 

• Email address

 

• Phone number

 

• Shipping and billing address

 

• Payment details (processed securely by third-party payment providers; we never save complete credit card numbers locally)

 

• Order history and service correspondence records

1.2 Automatically Captured Non-Personal Data

Meanwhile, our server will automatically collect anonymous browsing data during your site visit, including:

 

• IP address, browser type & version

 

• Visited pages, dwell time and other browsing statistics

 

• Device specs including operating system and screen resolution

 

• Source referral links and exit-page records

2. How We Use Your Information

Following data collection, we utilize these records for the legitimate business purposes below:

 

• To arrange order processing, product packaging and final delivery

 

• To follow up with clients regarding order updates and technical support tickets

 

• To optimize our products, service system and website performance continuously

 

• To block fraudulent orders, unauthorized deals and improper site abuse

 

• To fulfill statutory compliance such as tax declaration and bookkeeping

 

• To deliver promotional emails only after you grant explicit marketing approval

3. Sharing Your Information

As a general principle, we never sell, trade or lease your private personal information to outside parties; nevertheless, limited information sharing happens under two lawful scenarios:

3.1 Authorized Third-Party Service Vendors

For daily business operation, we may share necessary data with reliable cooperative partners including payment gateways, logistics carriers and email suppliers. Besides, all these contractors sign confidentiality agreements to protect your private data legally.

3.2 Mandatory Legal Disclosure

Under valid legal clauses, we are allowed to release your information if local laws require disclosure, or we confirm such action is essential to comply with legal procedures and safeguard our legal rights, assets and operation safety.

4. Cookies and Tracking Technologies

Primarily, our website adopts cookies and equivalent tracking tools to enrich your browsing experience. To specify, cookies are tiny cached files saving your preference settings and supporting our website traffic analysis.

 

Alternatively, you can turn off cookie permission via your browser configuration, yet certain core site functions may fail to load normally after disabling cookies.

5. Data Security

A full set of standard technical and administrative safeguards is adopted to defend your personal data against illegal access, modification, leakage or damage. Even so, no online transmission or electronic storage can achieve 100% absolute security; accordingly, we cannot promise complete invulnerability of your stored information.

6. Your GDPR Rights for EEA Users

For users residing inside the European Economic Area (EEA), EU legislation endows you with a full set of data ownership rights as follows:

 

• Access all personal data we store concerning you

 

• Ask for revision of incorrect or incomplete personal information

 

• File a deletion request for your private data within legal scope

 

• Apply for suspension or opposition of ongoing data processing

 

• Obtain your data copy under machine-readable format for data portability

 

• Revoke your previously authorized consent at any time

 

To claim above rights, please send your application via our mailbox: [amosmarina78@gmail.com].

7. Children’s Privacy

Designed exclusively for adult users, our online store is not suitable for minors under 13 years old. Correspondingly, we never actively collect personal information from underage children. Should you find we accidentally obtain kid’s private data, kindly reach out to us without delay.

8. Updates of Privacy Policy

From time to time, we reserve the right to revise and refresh this privacy policy content in line with business and legal adjustments. Furthermore, all revision notices will be posted on our official website for your easy check.

9. Contact Information

For any privacy-related inquiries, feel free to get in touch with us via the below channels:

 

Email: [amosmarina78@gmail.com]

 

Official Website: https://www.macchikoo.com